The staff here really make the practice, the receptionist is so lovely. She went above and beyond to help me get an appointment when I was in serve pain. The dentist and dental nurse are great too and very reassuring. Always receive a warm welcome, would recommend to anyone looking for a new dentist!
The staff at this dentist go above and beyond. The staff made me feel extremely welcome and at ease (I was a nervous patient), the reception staff were lovely and accomodating, and the dentist was nothing but fantastic. Can't recommend this place enough, I was explained my treatment clearly and was made to feel like I'd been going there for the last 20 years... I will be going to the next 20.
Brilliant Dental Practice. I was in very bad pain as I have gum issues. The receptionist Sarah got me an emergency appointment, despite being fully booked. This shows that they care about their regular clients dental health. The dentist I’ve had since going there, Harbir, is superb and gives great patient care and so is the hygienist Jenna. Would thoroughly recommend. Just a shame that they have to deal with time wasters that book appointments then don’t turn up!
My first visit to Castle care was very pleasant the staff were very welcoming and polite. I found my experience to be positive and would recommend this practice.
I found the receptionist very rude and dismissive. I arrived 8 minutes late for my appointment due to my one of my disabled twin son having a meltdown at school and having to stay with him to calm him down. You are usually given up to 10 minutes grace for emergencies and more than once I have had to wait up to 30 minutes to be seen when the Dentist is running late I haven't complained. I was refused to be seen as the receptionist told me she had booked a emergency booking in. So was before I arrived at just 8 minutes over my appointment time! Yet the reception was empty only myself and the receptionist in there! I was then told it would be a month before I can re book so I then said I will go else where. They have lost myself and the rest of my family as patients going again!!!!!!
Just had part two of my treatment for new crown.Harbir and Nicola were very professional and reassuring. Would highly recommend.Read More
This is an excellent practice with lovely staff. Always friendly, welcoming and make sure you are seen as soon as possible.Read More
Always friendly. Always professional been there 24 years
Practise manager Sarah knows my voice on the phone without me even saying my name. Impressive.
As a very nervous patient just been treated with patience and extremely well. Cant praise them high enough.Read More
Thanks to all the kind friendly staff my faith and confidence is returning after so many years of being petrified.everybody is so welcoming and caring and have helped restore my smile xRead More
Castle care is such a Wonderful practice, all the staff are welcome and friendly even patients are incredible, they make everyday count. Great dentists who listen to you no matter what 🙂 what a great practice xxRead More